Work that moved the needle.

The Challenge

Following the conclusion of a major national initiative, membership and annual meeting participation were no longer sustainable under the organization’s existing model. A new strategy was needed to grow membership, strengthen retention, and redefine the organization’s value to industry partners.

What We Did

Built a national member-driven growth strategy, created a personalized engagement and retention approach, repositioned vendors as educational partners, and redesigned the value proposition surrounding membership and the annual meeting.

The Challenge

A college faced an institutional assessment compliance finding while one of its academic programs simultaneously received multiple accreditation citations — creating significant risk for the institution, program, and students.

What We Did

Mobilized faculty across disciplines, strengthened understanding of assessment and evidence, developed working groups to address institutional gaps, created an Annual Assessment Academy, and worked directly with program leadership to strengthen documentation, reporting, and curriculum alignment.

The Challenge

Clinical compliance responsibilities had evolved across multiple roles and processes, creating unclear ownership, duplicated effort, and significant administrative burden for faculty.

What We Did

Redesigned the Clinical Compliance Services function by mapping responsibilities, clarifying institutional ownership, realigning workflows, and building a sustainable operating model centered on accountability, stewardship, and institutional capability.

The Challenge

A large healthcare organization faced growing difficulty recruiting a talented workforce while also confronting internal cultural barriers to attracting and embracing younger employees. New strategies were needed to expand the workforce pipeline, challenge generational bias, and create a model for long-term recruitment and retention.

What We Did

Built an innovative workforce model integrating microcredentials, career exploration, and student empowerment to create earlier and stronger pathways into healthcare careers. The model connected K–12 education, post-secondary institutions, healthcare organizations, and educational partners around a shared workforce pipeline.